Shipping

When will my order ship?

Your order will usually ship the next business day but can take up to 4 days to process depending on which items you are getting shipped.


How much does shipping cost?

We offer fast, free, and carbon-neutral shipping on every order over $150.

Here’s how much shipping costs by order: 

Grocery: Free shipping on orders over $150, or between $6.99 and $19.99 depending on order weight.

Frozen: Free shipping on orders over $150, or between $6.99 and $19.99 depending on order weight.

Vitamins and Supplements: Free shipping on orders over $150, or between $6.99 and $19.99 depending on order weight.

Wine: Free shipping on orders over $150, or between $6.99 and $19.99 depending on order weight.


How can I track my order?

Once your order is placed, you’ll first receive an email confirming your order. Once your order is processed, you’ll receive an email with your order tracking number.

If you want extra support, feel free to reach out to the Customer Success team at (909) 301-1330 or by emailing joseph@origanicgoods.com.


Do you ship internationally?

We are currently shipping within the United States only. We will expand our reach to other countries very soon. 


What is your return policy?

We accept returns of non-food items within 30 days of purchase.  To ensure product quality we unfortunately cannot accept the return or exchange food that has been received intact. If your order is damaged in transit, we will gladly replace it for you. A shipping label will be provided for the order, by our team, and the shipping and handling costs for the return shipment back to our warehouse will be automatically deducted from the final refund. 

If you are ever unsatisfied with your product, please don’t hesitate to contact us and share with us your suggestions or experience. If you are unhappy with your purchase for any reason, please contact us at joseph@origanicgoods.com.